Supported devices, browsers and operating systems
VenueOS runs in the web browser. There's no app to install, and the same login works on every device. This page lists what's supported today (November 2026).
Staff app (app.venueos.justwhat.net)
| Operating system | Supported browsers | Notes |
|---|---|---|
| iOS / iPadOS 16 or later (iPhone, iPad) | Safari, Chrome, Edge, Firefox | All iOS browsers use Safari's engine, so they behave the same. Add to Home Screen for a full-screen app. |
| Android 10 or later (phones, tablets) | Chrome, Samsung Internet, Edge | Chrome recommended. Install to the home screen from the browser menu. |
| macOS 12 or later | Chrome, Safari, Edge, Firefox | |
| Windows 10 / 11 | Chrome, Edge, Firefox | |
| ChromeOS | Chrome | Good for a box-office laptop. |
We support the latest two major versions of each browser. JavaScript and cookies must be enabled.
Not supported: Internet Explorer, and in-app browsers (links opened inside Instagram, Facebook, TikTok or email apps). They often block sign-in and the camera, so open the link in your normal browser instead.
Door scanning
| How you scan | Works on | Notes |
|---|---|---|
| Phone or tablet camera | iPhone/iPad (iOS 16+), Android 10+ phones and tablets | Allow camera access when asked. Rear camera is used automatically. |
| Laptop or desktop webcam | macOS, Windows, ChromeOS | Fine for a box-office table; phones are easier at the door. |
| USB or Bluetooth barcode scanner | Any supported computer or tablet | Must read 2D / QR codes and act like a keyboard (HID mode). |
| Typing or pasting the code | Every supported device | Backup for cracked or dim screens. |
Scanning keeps working through short connection drop-outs: scans are saved on the device and sent when the signal returns. See Scanning tickets at the door.
Hardware that isn't supported yet
- Rugged handheld scanners running their own apps (e.g. Zebra, Honeywell)
- NFC / RFID wristbands and turnstiles
- Self-serve check-in kiosks and ticket printers
More hardware support is coming. If you need dedicated hardware now, or you're planning a large or multi-gate event, email support@justwhat.net.
Ticket buyers
| What | Works on |
|---|---|
| Buying tickets (hosted page or the widget on your website) | Any modern browser on phone, tablet or computer, including Apple Pay and Google Pay where Stripe offers them |
| Ticket email, QR code and PDF | Any email app; the QR shows on any screen or can be printed |
| Apple Wallet pass | iPhone (rolling out per venue) |
| Google Wallet pass | Coming soon |
| Calendar file (.ics) | Apple Calendar, Google Calendar, Outlook |
Menus
Published menus work on every modern browser. Print PDFs open in any PDF viewer, and the CMYK print JPG is ready for print shops (ask your printer to check the first proof).
Questions
Not sure if your device will work? Email support@justwhat.net with the device and browser, and we'll confirm before your event.