Skip to main content

Launch Checklist

Use this checklist before a paid event goes live.

Venue Setup​

  • Confirm venue name, logo, brand colors, support email, support phone, terms link, and privacy link.
  • Confirm the public delivery mode: hosted page, website embed, custom domain, or custom build.
  • Confirm checkout-security settings and Turnstile if required.

Payment Setup​

  • Connect Stripe through VenueOS Payments or save an approved restricted key.
  • Confirm the Stripe webhook is active and pointing to VenueOS.
  • Run a test Checkout Session and verify the VenueOS order, tickets, ledger, and confirmation email.
  • Confirm Stripe records show the venue, event, ticket summary, buyer email, and VenueOS order number after webhook fulfillment.

Event Setup​

  • Add event image, public description, schedule, location, capacity, refund policy, legal terms, accessibility notes, age policy, taxes, and fees.
  • Add ticket types with prices, inventory, sales windows, and per-order limits.
  • Add add-ons when needed.
  • Enable ticket protection if the venue is connected to a provider or using manual protection fees.

Operations Setup​

  • Test QR ticket check-in.
  • Add a manual guest-list entry and check it in.
  • Create a walk-in payment link and complete payment.
  • Confirm capacity reflects scanned tickets, manual guests, and active walk-in holds.
  • Add VIP or Super VIP notes and confirm they appear during check-in.

Marketing Setup​

  • Create tracked links for email, paid social, QR print, partners, and website placements.
  • Verify UTM sessions appear in Reports.
  • Export orders, support cases, guests, attribution, and accounting reports for the selected event.

Before doors open​