Skip to main content

Welcome To VenueOS

VenueOS is a venue operating system for ticketed events, menus, payments, check-in, reporting, support, and customer-site integrations.

TicketingDoor & check-inMenusGuests & CRMMarketingMoney & reportsTeam & rolesIntegrationsYOUR VENUEon VenueOS
Every part of VenueOS shares one guest record and one set of numbers. Ticketing is one of eight.

Use this help center for customer-facing setup and operations. It covers how a venue team launches events, sells tickets, edits menus, scans guests in, manages support, and connects VenueOS to a public website or outside system.

Internal engineering notes, deployment secrets, database migrations, and private implementation details are not published here.

What VenueOS Handles​

  • Hosted, embedded, custom-domain, and custom-build event ticketing.
  • Stripe Checkout, Stripe Connect, taxes, fees, refunds, and reconciliation.
  • Ticket types, add-ons, ticket protection, QR tickets, wallet links, and buyer order history.
  • Manual guest lists, walk-in payment links, VIP notes, returning-guest context, and live capacity.
  • Menu imports, locked design templates, live editing, review links, approval, publishing, print, web, and email exports.
  • First-party UTM/click attribution from ads, QR codes, email, embeds, menus, and custom domains.
  • Customer-facing public APIs and outbound webhooks for approved integrations.