Plans, trial and billing
VenueOS charges a flat monthly or yearly price per venue. There are no per-ticket fees. Ticket money goes straight into your own Stripe account.
Plans
| Starter | Pro | Venue Group | |
|---|---|---|---|
| Monthly | $59 | $149 | $349 |
| Yearly (2 months free) | $590 | $1,490 | $3,490 |
| Venues | 1 | 1 | 5 (+$49/mo each extra) |
| Staff seats | 5 | 25 | Unlimited |
| Menus | 2 | Unlimited + design templates | Unlimited + 1 custom template build/yr |
| Attribution, Mailchimp, webhooks, custom domain | Core reports | ✓ | ✓ |
| CRM integrations and API | ✓ |
Need SSO, white-label or an SLA? Talk to us about Enterprise.
The 30-day free trial
- Create your account and name your venue.
- Pick a plan. No credit card is needed.
- Use everything for 30 days, including selling real tickets (the money goes to your Stripe).
- Add a card any time from Billing → Manage billing.
If the trial ends without a card, your venue pauses: nothing is charged and nothing is deleted. Your venue becomes read-only and exports stay available. Add a card or pick a plan to reopen it.
Each venue gets one free trial.
Managing billing
Venue admins can open Billing → Manage billing to:
- switch between Starter, Pro and Venue Group, or between monthly and yearly (changes are prorated),
- add or update a card,
- download invoices,
- cancel (your plan runs until the end of the period you've paid for).
Only venue admins see billing. Other staff can ask an admin to make changes.
One account for everything
Your VenueOS login works for the product, these docs and your ticket wallet. You can create an account just to read the docs and add a venue later.